Privacy policy

Our Privacy Policy

At Candlewarehouse.ie (formerly Yankee.ie) we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

• When you order, we need to know your name, e-mail address, delivery address, credit card number and the card's expiry date. This allows us to process and fulfil your orders.
• We also ask for your telephone number which enables us and our couriers to contact you to ensure a speedy delivery of your order.
• We monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
• We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new  products and special offers we think you'll find valuable.

How does Candlewarehouse.ie (formerly Yankee.ie) protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by law, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Cart and purchasing them.

Will Candlewarehouse.ie (formerly Yankee.ie) disclose the information it collects to outside parties?

Candlewarehouse.ie (formerly Yankee.ie) does not sell, trade or rent your personal information to others under any circumstances. Candlewarehouse.ie (formerly Yankee.ie) may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Candlewarehouse.ie (formerly Yankee.ie) possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your consent

By using our Web site, you consent to the collection and use of this information by Candlewarehouse.ie (formerly Yankee.ie). In the very unlikely event that we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Please note that the information you enter will not be transferred outside the European Economic Area for any purpose.