Rewards Information

What is Candle Warehouse Rewards?

Candle Warehouse Rewards is our loyalty program designed to reward you for choosing to shop with us! Through the program, you will be eligible to earn points whenever you engage with Candle Warehouse, such as making a purchase, referrals, celebrating your birthday with us and sharing your love for us on social media.

The more points you collect, the more you save. It's that simple!

How can I join?

Anyone is welcome to join! You're automatically enrolled for free when you create an account on Candle Warehouse. And, if you already have an account with us, you'll be automatically enrolled and can start picking up points. 

*Please note that only one account is allowed per customer.

How do I earn points?

You can earn points via the following activities:

Sign up (create an account): 100 points

New customers who sign up for the program will get started with 100 points! 

Place an order: 5 points for every € spent

Birthday Points: 50 points

Celebrate your birthday with us and receive an additional 50 points! 

Facebook Like: 50 points

Facebook Share: 50 points

Instagram Follow: 50 points

Join our Newsletter: 100 points

How do I redeem my points?

500 Points = €5 off coupon 

1. To turn points into a reward, you will 1st need to log into or create your Rewards account.

2. Click on the rewards launcher on the bottom left of the screen to open the rewards panel.

3. Next, click on All rewards

If you don't have enough points to redeem, you'll see a progress bar on the right, next to the reward name.

If you have collected enough points you will see a Redeem button.

Upon clicking Redeem, you will be taken to a page that shows the coupon code with a button to apply code which will automatically apply that coupon code to your order.

Once a customer has redeemed their points for a reward, the reward will remain in their account for 6 months until they decide to use it on a purchase. If you do not redeem your reward it will expire after 6 months.

Please note: Unused rewards coupons and points are not automatically returned to a customers account if a reward is redeemed and not used. It will expire in 6 months from the date of redemption.

Is there a minimum spend to redeem points?

Yes, please see minimum spend required below:

€5 off coupon: minimum spend €25

Can I redeem more than one coupon/discount on my order?

Only one rewards coupon can be used per order.

Do points expire?

Yes, your points will expire within 6 months if you choose not to use them.

5 points for every € spent*

Place an order - 5 points for every € spent (excludes shipping, discounts & VAT charges)